error code UCR integration
goMenu Error Code table
Common
| Error Message |
Description |
| Cannot connect to Server |
Connect to server timeout or unable to establish a connection |
| Server no response |
No response from UCR server to our server |
Place Order
Place Order response from UCR
| code |
description |
| 1 |
The workstation ID is too long |
| 2 |
The table no. is too long |
| 3 |
The reference is too long |
| 4 |
The account ID is too long |
| 5 |
The table is ordering |
| 6 |
The table is settlement |
| 7 |
The table is cleaning |
| 8 |
The table is locked |
| 9 |
The table does not found |
| 10 |
Incorrect datetime format |
| 11 |
The item is sold out and the Soldout element will contain the item code |
| 12 |
The item does not found and the Notfound element will contain the item code |
| 13 |
The workstation code does not found |
| 14 |
The outlet code does not found |
| 15 |
Not business hour |
| 16 |
Outlet not daily started |
| 17 |
Not allow submit order due to receipt is printed |
| 18 |
The table is reserved |
| 19 |
Receipt is printed |
| 20 |
Over item count limit |
| 21 |
No item |
| 22 |
Over amount limit |
| 98 |
Incorrect details XML format |
| 99 |
Other errors |
Place Order response from web-on
| code |
description |
- |
| 999 |
unable to establish a connection with UCR |
Please check the network connection between UCR |
| 998 |
unable to call a method of UCR web service |
Please check the network connection between UCR |
| 996 |
same token success |
|
| 995 |
same token pending |
|
Link Table
Link Table response from UCR
| code |
description |
| 1 |
The table is empty |
| 2 |
The table is settlement |
| 3 |
The table is cleaning |
| 4 |
The table is locked |
| 5 |
The table does not found |
| 6 |
The outlet code does not found |
| 7 |
The outlet code is too long |
| 8 |
The workstation ID does not found |
| 9 |
The workstation ID is too long |
| 10 |
Not business hour |
| 11 |
Outlet not daily started |
| 12 |
The table is reserved |
| 13 |
Receipt is printed |
| 99 |
Other errors |
Load Order
Load Order response from UCR
| code |
description |
| 1 |
The table no. does not found |
| 2 |
The receipt ID does not found |
| 3 |
The outlet code does not found |
| 4 |
The outlet code is too long |
| 5 |
The workstation ID does not found |
| 6 |
The workstation ID is too long |
| 7 |
The outlet code is too long |
| 8 |
Not business hour |
| 9 |
Outlet not daily started |
| 99 |
Other errors |
Load Order / Link Table response from web-on
| code |
description |
- |
| 999 |
unable to establish a connection with UCR |
Please check the network connection between UCR |
| 998 |
unable to call a method of UCR web service |
Please check the network connection between UCR |